I just found this on the web, someone with the same challenge:
I am just beyond part 1 of the problem, fingers crossed for a response from MS with a reset password email for me.
In the meantime my hacker continues to cause trouble!
After recieving many posts and emails with people asking and pleading with me to help them get their hotmail back I have prepared a handy document that tells you everything you need to know. I am making a small charge for this of $10, you can buy it here.