Being fobbed off..

2 Comments

The MS abuse team basically fobbed me off to the live team, and i quote:

I am really sorry sir for the trouble this incident has caused you. However, recovering of hacked accounts is best handled by our Windows Live ID Technical Support as we only support abuse issues on this area. Please understand that I really want to help you address this concern but this issue is beyond our boundaries.’

I have given the live support team 24 hours and still no response.

GRRR!

Update (21/07/2008)

After recieving many posts and emails with people asking and pleading with me to help them get their hotmail back I have prepared a handy document that tells you everything you need to know. I am making a small charge for this of $10, you can buy it here.

2 Comments (+add yours?)

  1. Joanna
    May 16, 2007 @ 10:17:25

    Did you get any luck with this?
    My eBay and my hotmail accounts were hacked last night and I can’t get into either….really really annoyed as the secret questions have been changed and I feel completely useless. Any help you can provide re. how to get my account back would be very helpful!
    Thanks
    J

  2. Ben King
    Sep 15, 2007 @ 09:52:39

    In the end yes I got my msn back!

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