I have just discovered I have been bitten by the 0845 rip-off. My Orange bill arrived and despite me have 1200 inclusive minutes (nowhere near used), I still had an hours worth of calls ‘outside minutes’. This then transpired to be 0845 numbers, one of which cost me £2.81+VAT for 17 minutes… So called ‘local rate’ calls are far from it.
Anyway an angry message to HSBC got the following ‘national alternatives’.
HSBC Premier (08457 707070) -> 01226 260260
HSBC Business (08457 606060) -> 01226 260878
I suspect there are alternates for all HSBC services.
When will these companies stop using these rip-off rate numbers??