HSBC 0845 rip-off…

Aug 11

Ben KingBusiness , 3 Comments

I have just discovered I have been bitten by the 0845 rip-off. My Orange bill arrived and despite me have 1200 inclusive minutes (nowhere near used), I still had an hours worth of calls ‘outside minutes’. This then transpired to be 0845 numbers, one of which cost me £2.81+VAT for 17 minutes… So called ‘local rate’ calls are far from it.

Anyway an angry message to HSBC got the following ‘national alternatives’.

HSBC Premier (08457 707070) -> 01226 260260
HSBC Business (08457 606060) -> 01226 260878

I suspect there are alternates for all HSBC services.

When will these companies stop using these rip-off rate numbers??

3 Comments (+add yours?)

  1. Jay
    Aug 21, 2008 @ 11:27:18

    Check out http://www.saynoto0870.com for local rate equivalents for 0870, 0845 etc.

    http://www.saynoto0870.com/search.php

  2. Dawn
    Oct 25, 2008 @ 10:42:05

    My T-Mobile bill came up with the same situation, whereas my bank is Halifax (I think all banks have an 0845 call centre number), and I have telephone banking to check balances, set up DD’s/SO’s etc. It’s just another scam they “bank” on to get even more money off their banking customers. Not to mention being scammed by the mobile phone companies too.

  3. Jenny
    Sep 30, 2009 @ 14:43:53

    I hate the fact the mobile phone companies don’t include these numbers in our inclusive minutes like they used to!

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