Regent Street Apple Store – Fail

Nov 22

Ben KingCustomer Service , No Comments

Today I was in London with my shiny new iPhone (and I have to say it’s awesome).

As it’s an iPhone though I obviously have to carry a charger with me at all times. Unfortunately my charger failed on the train down to London, I thought no worries I will pop to the Regent Street Apple Store, I need a few bits and bobs anyway, I am sure they will just replace my charger!

FAIL! Do you have a receipt sir? No but it’s an orange iPhone thus only a week old. We need to book you an appointment with an iPod genius to assist you.

I am in London I have to be somewhere in 10 minutes and my iPhone is flat, can you not just plug it inand confirm I am right and replace it.

Sorry sir that’s not the process.

Is the least path of resistance to just buy a new one?

Yes sir!

Apple – you owe me £21 – the iPhone is still awesome though :)