Nov 23
Ben KingCustomer Service, Other apple, fake psus, iphone
So a bit more investigation reveals that the two troublesome psus are fakes, ordered from an Amazon store (www.gr8.com).
Side by side, there are some obvious differences.
A quick way reveals that the fake is a couple of grams lighter as well.
Sorry Apple!
Beware fake accessories my friends!



Nov 23
Ben KingCustomer Service, Other iphone, psu
Unbelievably, another iPhone psu has gone pop, literally! One of the compact plug psus powering a iPhone dock with my housemates iPhone in it went with an audible bang and now is a charred version of it’s former self.
That’s £42 you now owe me Apple.



Nov 22
Ben KingCustomer Service apple store, iphone
Today I was in London with my shiny new iPhone (and I have to say it’s awesome).
As it’s an iPhone though I obviously have to carry a charger with me at all times. Unfortunately my charger failed on the train down to London, I thought no worries I will pop to the Regent Street Apple Store, I need a few bits and bobs anyway, I am sure they will just replace my charger!
FAIL! Do you have a receipt sir? No but it’s an orange iPhone thus only a week old. We need to book you an appointment with an iPod genius to assist you.
I am in London I have to be somewhere in 10 minutes and my iPhone is flat, can you not just plug it inand confirm I am right and replace it.
Sorry sir that’s not the process.
Is the least path of resistance to just buy a new one?
Yes sir!
Apple – you owe me £21 – the iPhone is still awesome though
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